Question 1

When can you download your eBook?

Accepted Answer

Right after checkout. Once your payment goes through, you’re sent straight to the download page. No waiting around — your study material is ready when you are 📘

Question 2

Is the eBook permanent or rental?

Accepted Answer

It’s permanent. . You can  download to as many computers as you own, or tablets or phones.

Question 3

What should you do if your eBook won’t download?

Accepted Answer

Reach out to us and tell us what’s happening. The more detail you give — like the error message or device you’re using — the faster we can help you get back to studying.

Question 4

Can you request a refund for your eBook?

Accepted Answer

Yes, if your request meets our Delivery & Refund Policy. Check that policy for the full details, then contact us if you need help. We’ll keep it simple and fair 🙂

Question 5

Can you request an eBook that isn’t listed?

Accepted Answer

Absolutely. If you can’t find the title you need, send us a request through live chat or the Request an eBook form. We’ll check it and get back to you as soon as we can.

Question 6

Are my payment details safe as well as my personal data ?

Accepted Answer

We never share or misuse your data. We also don’t store any payment information (Payments are  processed by Stripe or PayPal).

FAQ

Frequently asked questions